Shop Guide for customers living abroad to enjoy shopping❣️

First of all, we would like to share with you below loudly❣️

✔️ Our shop can be translated into English, Chinese, French, German, and Italian!
✔️ We support several currencies like USD, EUR, GBP, CYN and HK$!
✔️ We can ship to 100+ countries around the world!
✔️ We have an international shipment guide!
✔️ We have an English inquiry form, too!

Here’s the way to change the shop languages below.

<Step1; Click the bottom on the right side of header.>

<Step2; Pick language and currency.>

<Done!>

Here’s the information of regions where we can ship to.

Please confirm either your area is available for shipping.

○EMS
You can check whether EMS and International ePacket Light services are available for shipping on this page.

○UPS
For UPS, shipping is available to countries that have a value listed under the "UPS Worldwide Saver" "輸出" column in this PDF file.（Japanese）

In principle, shipping is available to countries that can be selected as a shipping address on our shop's checkout page; however, availability is subject to change based on international conditions. Please be aware that even if an address can be entered, we may ultimately be unable to ship due to these fluctuations. In such cases, we will provide a full refund. Conversely, the opposite situation may also occur. Thank you for your understanding.

If you have any questions, please feel free to contact us here.

We have a global shipment guide in our shop.

You can check it out here⇩
https://simplesidemascots.com/pages/service-guide-oversea
Also, you can find it by the way below.

<Step1;Go to the page of User Guide>

<Step2; Click the link to the international shipment guide>
NOTE; the User Guide is an explanation of Japanese shipment! If you want to check the global shipment guide, please go to the international shipment guide.

<Done!>

We have an English inquiry form, too!

NOTE; We have two inquiry forms, one is for Japanese and the other is for abroad.

<Step1; Click the inquiry on the bottom of the page>

<Step2; Choose Contact Form(in English)>

<DONE!>

There are some answers for fluent questions. Please check it before asking us.
We will reply within 3 business days except for Sunday, national holiday and Monday. 

We are not able to reply for all inquiries, but we do accept inquiries regarding shipment, product defects, payment methods, and forgetting to write messages to characters as possible as we can.

We hope these are helpful for shopping ❣️